A laundry room with a washing machine, a wicker basket filled with clothes and towels, a metal basket with folded towels, and a wooden table. The space is bright and organized.
Elderly man sitting on couch with a cane, smiling and wearing a brown shirt.
Person gardening, planting pink petunias with a trowel in a flower bed.
Shopping cart filled with groceries, including a baguette, lettuce, canned goods, apples, and a beverage bottle in a supermarket aisle.
Elderly woman being assisted out of a car by a caregiver in a blue uniform.
Person vacuuming a rug in a well-lit living room with wooden shelves and indoor plants.

Frequently Asked Questions

The answers to many Frequently Asked Questions can be found here, but if you still have a question, please get in touch.

  • We primarily serve Wrexham and Chester but if you're unsure whether you're within our coverage area, feel free to contact us - we’ll do our best to accommodate you!

  • Yes! All members of The Magic Touch team are fully insured and have undergone Enhanced DBS checks to ensure your peace of mind.

  • We can bring our own cleaning supplies and equipment, or we’re happy to use any specific products you prefer. Just let us know your preference when booking.

  • Absolutely! We tailor our services to suit your needs. Whether it’s a one-off job or ongoing support, we’re here to help. Simply let us know your requirements, and we’ll create a plan that works for you.

  • We offer both! Whether you need a one-time deep clean, help with decluttering, or regular support, we’ve got you covered.

  • Yes, we’re happy to assist with errands, grocery shopping, and even transporting you to appointments or outings. Just let us know what you need.

  • We understand that plans can change. Please let us know as soon as possible if you need to cancel or reschedule, and we’ll do our best to accommodate you.

  • You can contact us via phone, email, or our contact form to discuss your needs and schedule a service. We’ll work with you to find a convenient time.

  • We accept credit/debit cards and bank transfer. Payment details will be provided when your booking is confirmed.

  • Yes, we provide cleaning services for offices, restaurants, and other commercial spaces. Contact us to discuss your requirements.

  • If you can’t find the answer you’re looking for, don’t hesitate to get in touch - we’re here to help!